Tips for Effective Communication in the Office

As children, the scene where we are rushed to the room when we have visitors is familiar. Because of this, a lot of us grew up timid and afraid to talk to strangers. Hence, we find it hard to express ourselves when it comes to public speaking. This may be one of those classes in college or high school that you just wanted to get over and done with. Though at times it might be fulfilling to know that you just passed this course, your next boardroom conference with the CEOs might get back at you for that. Don’t worry! It’s never too late to master the basics of public speaking, especially if applied to the office environment. Here are some pointers you’d want to consider:

Basic public speaking lessons would tell you that confidence is the core of effective communication. Well, this is true and false. While it is true that you need this boost in order to speak properly, you also risk not being able to relay your message properly. It may be that because of too much confidence you place on yourself, you forget your audience along the way. The moral of the lesson is to be never too arrogant in speaking. You should have empathy with respect to your audience, especially if they’re the people you need to impress for a bonus of promotion. Strike a balance between these two always.

Furthermore, mastery of the topic will always save you from humiliation. Although most of the time, you’d be asked to report on something you do, along the way, you might encounter unfamiliar areas. This might be because of the work of a colleague who passed the last minute and you just copied his work unto the final presentation. Don’t run away scared! You can manage this by reading his part of the report thoroughly before you place it on to the presentation. If that doesn’t work, ask him to explain it in your behalf. As a last resort, just be honest and say you’ll get back to that once your data’s good to go.

Lastly, never present yourself in a boring manner. Always use hand gestures and keen eye contact on the people you need to do the report on. There are observable patterns in the crowd’s facial reaction that’ll indicate whether or not they follow you. It’s not as easy as observing your friends, but you’ll get there with more exposure. Being able to effectively communicate needs a lot of practice, so there’s no instant pill you can take. When you do get the hang of it, you can only get better at it with time.

How to Deal with a Difficult Officemate

Confrontation never looks good, especially if it’s in the office with an officemate. Nothing is better than preventing any conflict from arising to begin with, but when it does sprout up, you should be ready. Sometimes the usual misunderstandings are work-related, which is relatively more manageable. The worse kind of conflict you can face if it’s personal by nature. Here are 4 easy conflict-resolution steps you can follow so you know how to deal with a difficult officemate:

Firstly, know who you’re dealing with. The approach to problems with a higher-ranking official in the company is totally different with the approach you can take with a peer or subordinate in a department. After this, make sure you objectively assess the problems you have with him or her. If it’s work-related, you might want to consider approaching the appropriate level of management or human resource official to help you with the situation. Otherwise, try to take matters into your hand first.

Now that you have a general overview into the problem, be ready to talk with him or her outside the office. It’s always best to talk about settling conflicts outside the office first, before you let other people in the office know about it if it does become more difficult to deal with. You can talk with your officemate at a cosy café or anywhere else that both of you can feel relaxed. You don’t want sparks to flare early on in your meeting before talking with each other about settling the issues that you confront.

Next, you should be open about your opinions with your difficult officemate. Along the way into easing up the confrontation into an objective assessment of your relationship with him or her, be willing to make or propose compromises that both of you will observe from thereon. This is important so that your officemate may feel that, despite your misunderstanding, you’d still be willing enough to give him or her importance as your colleague.

When everything has been sorted out, never come off too casual with a joke or sensitive topics that may be related with your conversation. Don’t assume that everything’s going to be fine and dandy right away to the point that you want to laugh about what just happened after settling your issues. Don’t even try to haggle up a deal that you’ll be bringing a prostitute over to his apartment to patch things up. At this point, don’t make things awkward and just leave everything time to heal the remaining wounds.